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Refund Policy for ByBillyn Store
Website: https://bybillynstore.store
Contact: saintjustefr7@gmail.com | +1 (954) 520-5442
At ByBillyn Store, customer satisfaction is our top priority. If you’re not fully satisfied with your purchase, we’re here to help.
1. Returns
We accept returns within 14 days of the delivery date. To be eligible for a return:
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The item must be unused and in the same condition that you received it.
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It must also be in the original packaging.
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A receipt or proof of purchase is required.
To initiate a return, please contact us at saintjustefr7@gmail.com with your order number and reason for the return.
2. Non-Returnable Items
The following items are non-refundable and non-returnable:
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Gift cards
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Sale or clearance items
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Personal care items (for hygiene reasons)
3. Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
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If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 7–10 business days.
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If rejected, you will be notified with a reason.
4. Late or Missing Refunds
If you haven’t received a refund:
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First, check your bank account again.
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Then contact your credit card company or bank, as it may take some time before your refund is officially posted.
If you’ve done all of this and still have not received your refund, contact us at saintjustefr7@gmail.com.
5. Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us within 7 days of receiving your item at saintjustefr7@gmail.com.
6. Shipping Costs
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You are responsible for paying the return shipping costs unless the return is due to an error on our part (e.g., wrong or defective item).
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Shipping costs are non-refundable.
7. Cancellations
Orders can only be canceled within 24 hours of purchase. After that, we begin processing and shipping your order.
8. Contact Us
For any questions about returns, refunds, or exchanges, reach out to:
📧 saintjustefr7@gmail.com
📞 +1 (954) 520-5442